GDPR guidelines now give you more control on how your data is stored and used. Affinity Bodyworks will use your data in the following ways:-
During your consultation, you will be asked for personal information. The following information will tell you what data is recorded, why it is needed and how it is processed.
- Legally, any medical records relating to any of your treatments have to be kept for a minimum of 7 years. This will include any reports and referral letters either on paper or via email. Your name, address and date of birth are required to correctly identify your records. You may request a copy of your records free of charge at any time. Please allow 7 working days for requests to be processed.
Your email address and telephone number(s) will only be used to contact you with regards to appointments, reminders or with information/advice relating to your treatment. You may also be contacted occasionally with information such as newsletters. These will be directly related to services provided by Affinity Bodyworks and occasionally, requests for feedback. Consent is needed to receive these communications and you may withdraw your consent at any time. Please allow 7 working days for changes to be made.
- Online booking and records:
The online booking system used by Affinity Bodyworks is Cliniko. Cliniko is an Australian based company who comply with the new GDPR guidelines and store your data within their secure database. At no time do they have access to your personal information. You will be given options for consent when using the online booking system. Consent will also be specifically requested on the initial consultation form. You will be periodically required to fill out a new form to keep your details current. Consent for appointment reminders via SMS and/or email may be withdrawn at any time, please allow 7 working days for changes to be made.
Online booking requires specific information such as your name, email and telephone number. Without this information, online booking won't be possible. Instead you may call 07970 276992 to book over the phone.
Cliniko is used for online booking in Malmesbury & Chippenham.
For more information regarding storage and processing of your personal data, or if you need to update your information or you would like us to remove your contact details from Cliniko, please contact Sarah Jones on 07970 276992 or
Sarah Jones MISRM, CNHC Registered
Clinical Sports & Remedial Massage Therapist
Owner of "Affinity Bodyworks"
Last updated 25/5/18